UM Reward Points

Our Loyalty Program

Here at Urban Marketplace US we have created our loyalty program with exciting and exclusive rewards to say ‘thank you’ to our amazing customers.  

Earn 1 Point for every $1 you spend online to unlock exciting rewards. 



How Do I Join Urban Marketplace US Rewards Program?
Simply create a Urban Marketplace customer account and you will automatically become part of our program. Or you can join by using our loyalty program widget Check Rewards on the top right of your screen. 

How do I earn loyalty points?
Earn 1 point for every $1 you spend online* . Each time you spend you will receive an email with your updated loyalty points balance. Use your loyalty points to claim the rewards that you want, or save them up to unlock higher points required rewards. 

How do I check my loyalty points balance and redeem rewards?
Each time you shop online , you will receive our loyalty program email with your updated loyalty points balance. From our email click into your customer portal, or right here on the site. Here you can claim rewards.

How do I use my rewards?

You can redeem your reward points on our payment page during checkout.

Terms and Conditions

  • Urban Marketplace US reserves the right to modify or cancel points at any time.
  • Points can only be redeemed once.
  • If you redeem your points online for a purchase less than the full value of the points, the balance of the points is redeemable on another purchase
  • If you return any of the items purchased with points, the points discount or value may be subtracted from the return credit.

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